At Wecostay, we strive to provide our guests with exceptional service, including the timely and secure delivery of items and amenities. Below are the details of our fulfillment and shipping policy:

 

1. In-Room Delivery

- In-room amenities: Items such as extra towels, toiletries, room service orders, and other amenities will be delivered to your room within an hour of your request, subject to availability.

- Housekeeping requests: Requests for housekeeping services, including additional bedding or cleaning, will be fulfilled within 1 hour of the request with surcharge, subject to availability.

 

2. Contact Information

For any questions or concerns regarding our fulfillment and shipping policy, please contact our customer service team at:

- Email: info@wecostay.fun

- Office Hours: 9 am to 6 pm PST

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